We are trying to make it happen…
Robert (our president) sent the following e-mail based on the feedback from the Luxembourg Apple Mac User Group:
Hello,
We are members of the Apple User Group Luxembourg. Robert Reuter is president of the group, Ludovic Lange is the web master of the web site apple.lu http://www.apple.lu/> and cofounder of the Apple User Group Luxembourg and Jess Have is member of our group and has set up the petition in support of an Apple Store in Luxembourg.
The group held a very successful first meeting last Saturday and many members were wondering why Apple refuses to deliver any merchandise to non commercial users in Luxembourg using the French, German or even Belgian Apple Store.The petition is accessible here: http://www.petitiononline.com/luapple/petition.html, where you will see that many of our members have already signed.
Recently we have discovered that Portuguese Mac users suffer from the same problem. No petition has been launched for the Portuguese Apple Store.
Do you know if other countries are in the same inconvenient situation?
We would like to contact Apple Benelux to expose our members’ point of view with support from other Apple User Groups around the world.
We understand that there might be problems due to the variable VAT rate in the European Union, and problems linked to keyboard choice (although the German store does not have any problems offering other keyboard layouts than the traditional German one – same goes for the Belgian store). On the other hand a Luxembourgish store would not have to be localised as the population can manage in both French and German and in many cases also in English.
Any feedback is welcome.
Best regards,
Robert Reuter
President of the Apple User Group LuxembourgLudovic Lange
WebmasterJess Have
Member
The mail has since been published on the mailing list. Hopefully our fellow Mac User Groups will step in to support our efforts to enjoy the benefits from an Apple Store in your own country.
More information about our Mac User Group is available at apple.lu
[composed and posted with ecto]
Hey Jess…Have you posted this at Spymac, MacNN and Macsurfer.com? You should definitely do that!!
Good luck!
Thanks Per. I have posted a topic on the MacNN forums http://forums.macnn.com/showthread.php?t=252629, which I hope will generate some publicity about the issue.
The mail from Apple Inc (no comments needed) :
Dear Robert Reuter,
We are pleased to hear there are so many enthusiastic Apple fans in Luxemburg.
I have been informed that Apple is planning on opening a store for Luxemburg as well.
Unfortunately I cannot give you any exact dates but the estimate is that this store will be online within the coming months.
Kindest regards,
Met vriendelijke groet,
Jorg Simmers
Apple Store Europe
Hollyhill Industrial Estate
Cork
Ireland